Privacy Policy

Privacy Policy – Soho Collective

At Soho Collective, we place great importance on protecting the personal data of our customers. This Privacy Policy explains how we collect, use and safeguard your information. By using our services, you agree to the practices described in this policy.

Collection of Personal Data

We collect various types of personal data in order to provide you with the best possible shopping experience. This may include:

  • Full name

  • Delivery and billing address

  • Email address

  • Telephone number

  • Payment details

Use of Personal Data

Your personal data is used for the following purposes:

  • Processing and delivering orders

  • Processing payments and preventing fraud

  • Communicating with you regarding orders and products

  • Improving our customer service and website

  • Sending updates and promotional offers (where consent has been given)

Sharing of Data

We do not share your personal data with third parties, except where necessary for:

  • Service providers handling payments and shipping

  • Compliance with legal obligations

  • Protecting our rights, property or safety

Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of payment transactions

  • Restricted access to personal data for authorised staff and partners only

Data Retention

We retain your personal data only for as long as necessary for legal, accounting or operational purposes.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal retention obligations)

  • Withdraw consent for data processing

  • Data portability (receiving your data in a structured format and transferring it to another provider)

  • Object to the processing of your personal data

Cookies

Our website uses cookies to improve your user experience. These cookies are used for functionality, analytics and marketing purposes. You can manage or disable cookies through your browser settings; however, this may affect the functionality of the website.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We recommend reviewing this policy periodically to stay informed of any updates.

Contact

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: info@sohocollective.co.uk

Soho Collective is committed to protecting your personal data and handling it responsibly and securely.